CBeebies Rainbow Adventure is committed to providing a friendly, accessible environment for all our visitors.
To ensure the best possible experience, please contact us before booking to speak to one of our team about any access requirements you have. Contact us here.
Booking Your Ticket
During the booking process, you will be asked if you have any access requirements to tell us about. Please note all requirements in the response box.
Carer tickets for visitors are bookable at no additional fee. To book your free carer ticket please contact our customer service team here. All bookings are subject to availability.
If you have any access requirements relating to the experience or venue that you would like to discuss, please contact our customer service team here.
Facilities
We have our own accessible toilet exclusively for ticket holders. There are also ample facilities in the shopping centre located very near the experience – the closest being next to Lift Lobby 4. Full information on accessible facilities at Westfield London can be found here.
Travel
Blue Badge and Disabled Parking
Over 5% of parking bays at Westfield London are dedicated to disabled parking and Westfield offer Blue Badge holders 4 hours free parking every day of the week. Full information on blue badge and disabled parking can be found here.
Public transport
The closest stations with step-free access from platform level are Wood Lane and Shepherds Bush (Overground). More information can be found via TfL here.
On Arrival
There is step-free, ramped access to Westfield London. Our entrance area including the Box Office, accessible toilet facilities, cloakroom, gift shop and entrance to the experience are located on the level 0, near ‘Next’ and all have step-free access.
Please note that within the experience there is no seating.
Wheelchair Access
CBeebies Rainbow Adventure is accessible to wheelchair users. The experience is located on Level 0 which has step-free, ramped access. The experience entrance is near ‘Next’.
During the booking process, you will be asked if you have any access requirements to tell us about. Please note all requirements in the response box. If you have any further questions regarding access, please contact us here.
Relaxed Performances
Our relaxed performances have been designed to create a more comfortable environment for children and families with additional needs to enjoy.
Lighting - Adjusted lighting levels and slowing down of any flashing.
Sound - Lowered volume and reduced loud effects.
Surprise - Reduced elements of surprise
Group Sizes - Reduced group sizes
Timing - More time is allowed for the performance to accommodate groups moving at different paces.
Open attitude - Towards audience noise and movement
When booking, you will be able to identify the relaxed performances as they are marked with a pink label.
If you have any questions about our relaxed performances, please email: access@cbeebiesrainbowadventure.com
Sunflower Lanyard
Full information on how to pick up a Sunflower lanyard from Westfield London can be found here.
Westfield Access
Frequently Asked Questions
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CBeebies Rainbow Adventure is open 7 days a week.
Monday – Saturday 10:00 – 18:00 (last entry 16:35).
Sunday 12:00-18:00 (last entry 16:35) -
Level 0, near Next
Westfield London (Shepherd's Bush)
Ariel Way
London W12 7GF
United Kingdom -
The experience runs for 55 minutes
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Tickets start at just £15 for children and £17.50 for adults. Babes in arms go free. A handling fee of £1 applies per order.
Full information can be found on our Ticket page.
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CBeebies Rainbow Adventure provide a free of charge cloakroom and buggy park. Toilets, accessible toilets and baby changing facilities are available a short distance away. The closest being Lift Lobby 4.